Cluster zuid

Privacy policy

Privacy Policy – Cluster Zuid
Effective Date: October 6, 2025

Cluster Zuid respects your privacy and is committed to protecting your personal data. This
Privacy Policy explains how we collect, use, and safeguard your information when you
interact with us – including via Instagram ads and forms, our website, or our mobile app.
Who we are
Cluster Zuid (“we”, “our”, “us”) is a fitness and lifestyle company based in the Netherlands.
We provide fitness plans, meal plans, events, and digital services to our community.
Information we collect
We collect the following types of data:

• Contact Information: name, email address, phone number (if provided).
• Preferences: fitness goals, dietary preferences, and other information you choose to
  share with us.
• Technical Data: IP address, device information, and browsing activity (via cookies
  and analytics).
• Marketing Data: responses to Instagram forms, ad interactions, and communication
  preferences.
  We do not collect sensitive data unless you explicitly provide it (e.g., health or dietary
  details).
  How we use your information
  We use your data for:
• Providing fitness and nutrition plans.
• Processing event registrations and purchases.
• Sending updates, newsletters, and marketing communications (if you consented).
• Improving our services, Website, and app.
• Meeting legal obligations.
  Legal basis for processing
  We process your personal data under GDPR based on:
• Consent – when you submit an Instagram form or sign up for our newsletter.
• Contract – to deliver services you request (e.g., fitness plans).
• Legal obligation – when required by law.
• Legitimate interest – for improving our services and ensuring security.
  Sharing your data
  We only share your personal data with:
• Service providers: such as IT, hosting, and payment processors who support our
  services.
• Legal authorities: when required by law.
  We do not sell or rent your personal data to third parties.
  Data storage & retention
• Your data is stored securely within the European Economic Area (EEA).
• We retain your information only as long as necessary for the purpose stated or as
  required by law.
• After this period, data will be deleted or anonymized.
  Cookies & tracking
  We use cookies and tracking technologies (including social media pixels) to:
• Analyze website traffic and user behavior.
• Deliver relevant ads via Instagram and other platforms.
  You can manage or disable cookies in your browser settings.
  Your rights under GDPR
  As a resident of the Netherlands (and EU), you have the right to:
• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Withdraw consent at any time.
• Request data portability.
  To exercise these rights, contact us at info@clusterzuid.com. We will respond within 30
  days.
  Security of your data
  We use technical and organizational measures to protect your data against unauthorized
  access, loss, misuse, or alteration.
  Changes to this policy
  We may update this Privacy Policy from time to time. The latest version will always be
  available on our website/app